Damaged product

Received a damaged item? We’re here to help.

To process your claim as quickly as possible, please send us the following photos:

• A clear photo (high resolution) of the damage to the artwork

• A photo showing the entire print

• A photo of the shipping label (text and barcode must be legible)

• A photo of the inner packaging (bubble wrap, corner protectors and inside the box to show how it was packed)

• A photo of the outer packaging - especially any visible damage (note: damage may occur even if the box looks intact)

Please send the images in high resolution, preferably in original or large size.

Thank you - we’ll work to resolve it quickly for you!